Stone, D <br/><br/>
Thanks for the feedback: the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) 

 - New York  Penguin Random Book House  2014 
 - 348p. 
<br/><br/><label>ISBN: </label>9780143127130 
<br/><br/><label>Dewey Class. No.: </label>658.3 STO